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No two real estate transactions are exactly the
same. The commercial real estate (CRE) business is one of low-volume,
high value, complex and diverse transactions. As such, it remains
burdened by paper-based processes, extensive documentation and
non-integrated software applications. Labor intensive manual review
and data validation creates delays and inefficiencies throughout the
data gathering, underwriting, closing and securitization processes.
Data is ineffectively housed in an array of vehicles, from paper
documents to spreadsheets to multiple free-standing databases,
forcing time-consuming and error prone manual steps to share data
among disparate applications.
In an environment of fierce competition and rising customer
expectations, financial institutions are facing increased pressure
to improve profitability
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while reviewing, underwriting, approving
and funding customer proposals faster and more consistently.
Additionally, an increasingly rigorous regulatory environment and
escalating reporting requirements have put significant pressure
on credit quality while shrinking interest rate margins have
necessitated lower operating costs. These trends are forcing the
CRE enterprise to more effectively manage information and achieve
greater operating efficiencies.
Using CapitalStream’s FinanceCenter, banks and other commercial
mortgage institutions are discovering that they can streamline
front office processes to improve collaboration, decrease
processing times, increase through-put and grow margins with no
increase in headcount.
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CapitalStream’s FinanceCenter provides a
complete front office platform that allows relationship
managers, product specialists, credit analysts, appraisers,
operations personnel and the various internal and third
party service providers to collaborate more effectively to
review, gather and analyze information. Your CRE
customer-facing team has full, secured access to customer,
related party, property, appraisal, financial analysis,
legal documentation, insurance, exposure, rate, credit
history, balance and other information easily, no matter
what system or file contains that information. No more
paper files being passed from one desk to another. Now
everyone has access to all the information they need
with a click of a mouse.
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The hardest part of introducing new
systems in commercial real estate is getting the front
office team to give up their current spreadsheet models
and documents. FinanceCenter integrates with current
credit write-up documents and cashflow analysis models
so your front office team can continue to use these
invaluable tools – without having to re-enter information.
FinanceCenter extracts, stores, validates and revises the
information in these files automatically and then allows
management to monitor and analyze information across the
entire portfolio. Of course, you can always review and
update information directly over the Web.
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To close more deals faster, each team member
must determine and complete the appropriate steps more
quickly. FinanceCenter’s flexible workflow management
engine can be configured to map to your business in order
to accelerate your process. Using rules-based checklists
that are flexible and dynamic, managers can configure the
appropriate steps, assignments and controls according to
the type of property, structure of financing, size of deal
and other criteria. Using a standard Web browser, team members
have instant access to the status of each deal and who is
doing what and when. By eliminating the hand offs of paper
folders from one person to the next, transitions of
responsibility from one person to the next are immediate.
Moreover, any exceptions or overrides can be tracked along
with the associated decision and supporting analysis.
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FinanceCenter provides flexible gateways
that integrate with your current commercial real estate
tools and systems, giving your front office team the access
they need to your existing enterprise data warehouses,
financial analysis tools, servicing systems and other
islands of information. Data that resided in disparate
documents, spreadsheets and databases is made available
within a secure, Web-based data platform for fast
accessibility, continuous updates and real time
validation.
The bottom line: your front office team spends more
time understanding information and building relationships
and less time searching for or re-entering data between
documents, spreadsheets and systems.
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With FinanceCenter, deal approvals are no longer slowed
by out-of-date documents that need to be updated with
current information. Word processing documents and
spreadsheets are automatically refreshed to incorporate
revisions as negotiations progress and as terms and
conditions are redefined. The entire front office and all
authorized users can easily access all documents and
spreadsheets from any point in the underwriting process.
An ‘electronic binder’ is created for each deal,
eliminating the errors and inefficiencies of paper-based
processes.
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