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CapitalStream customers can access two excellent online support resources to assist in using and/or troubleshooting an installation; our help system, which provides contextual help, and the User Guide, available for download as a PDF document.
For additional assistance, customers can contact our customer support department via phone or email:
Note that when you report an issue via email, we will respond during normal business hours.
Support Phone Line – 1-800-298-8486 Depending on the type of support you need, you can reach us 24 hours a day 7 days a week. Our customer support representatives can answer most questions during the initial call. However, if your question can’t be answered immediately, our representatives will work with a senior technical analyst to provide a quick and satisfactory resolution to your inquiry.
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