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CapitalStream offers two excellent online support resources to assist you in using and/or troubleshooting your installation; our help system, which provides contextual help, and the User Guide, available for download as a PDF document.

For additional assistance, customers can contact our customer support department via phone or email:
  • Support Email – support@capitalstream.com
    Note that when you report an issue via email, we will respond during normal business hours.

  • Support Phone Line – 1-800-298-8486
    You can reach us Monday through Friday (excluding holidays) between the hours of 5:30 a.m. and 5:30 p.m. Pacific Time. Our customer support representatives can answer most questions during the initial call. However, if your question can’t be answered immediately, our representatives will work with a senior technical analyst to provide a quick and satisfactory resolution to your inquiry.