FinanceCenter retrieves and manages all customer information from all systems to provide a consolidated view of the total business, exposure, balances and profitability of each customer. By looking at the whole customer relationship across all products, channels and divisions, every member of the team can identify new ways to serve customers and sell more products.


Seventy percent of finance systems are not integrated. As a result, front office personnel are unable to access the information they need. However, your current systems represent a significant institutional investment, and it takes too much time and money to replace them. FinanceCenter allows your front office to use the web to access and update information from various systems while protecting and leveraging your current technology investments. FinanceCenter provides a simple access point for information bank-wide, including:

Financial objects provide a common model and repository to manage critical information including customer, facility, financial,statement mortgage, credit line, asset/collateral, appraisal and payment data. This model can then be extended to gather any additional data specific to each financial institution. By gathering information from servicing, origination and credit decisioning systems in a common repository, all functions and divisions can easily identify opportunities and assess risk in the account, group or bank-wide.


Integration across systems means information is entered once and instantly shared among all systems, eliminating the errors, delays and costs of redundant data entry. Because information is maintained electronically and updated immediately by everyone involved, it is always accurate. And automatic updating means no more outdated documents to frustrate staff and delay transactions.


Alerts monitor all information sources automatically and notify your front office via e-mail and the Web of any changes in status that could affect risk exposure or help close more business. So now, relationship managers, product specialists or credit analysts can be automatically notified when:

• Credit ratings have changed
• Lines of credit have been extended
• Agreements are nearing their expiration
• Covenants have been violated

Flexible business rules continually monitor your data and processes to ensure that the information is complete, your processes are under control and your credit policies are adhered to. These business rules can be applied as information is entered or at various stages in the process so that you can start with limited information and few controls, but tighten these controls as the negotiation progresses. And as with everything else in FinanceCenter, each business rule can be tailored to business process and policies so you preserve the best practices that have made your organization successful.


Front office personnel can access advanced customer and business analysis capabilities using a standard browser. FinanceCenter provides a single access point to:

• Measure performance real time by continuously monitoring Key Performance Indicators (KPIs)
• Highlight trends through advanced graphing capabilities
• Personalize the information each person needs
• Analyze business through powerful Web-based analytical reports
• Quickly drill down to detailed information about a customer, transaction, facility, property or asset

Flexible information and access rights are tailored to each person's role. This eliminates the clutter of information and provides each user what they need, sent automatically, right when they need it.

• Relationship managers can access transaction, pricing, contract, appraisal, underwriting and payment information to uncover new opportunities for each customer.
• Credit Analysts can analyze direct and contingent exposure, balance, credit bureau and financial information to assess credit risk.
• Operations can see all quotes, term sheets, applications, appraisals, documents and customer notes related to deals that are in the pipeline.
• Partners can enter, price and track their deals over the Internet from their desktop.

Learn how FinanceCenter can use this information to accelerate account origination >>