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What our customers are saying about CapitalStream:
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"CapitalStream provides the information and analytics to allow us to be more proactive in identifying risks in the portfolio. We continually monitor the portfolio with automated early warning triggers that alert us to potential risks using real time information compiled from information sources inside (DDA balances, NSF’s, etc.) and outside (Experian quarterly rescore) the bank. An added benefit is that we can quickly define and track additional potential risk conditions to allow us to adapt quickly to industry trends and new compliance requirements."
– Rob Dhillon, Vice President, Bank of the West
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“Much of our decision to invest in straight through processing was to allow the bank holding company to efficiently acquire and integrate new operations. By rolling out automated processes and an integrated platform to the new institution, we can rapidly achieve similar levels of efficiency and control with less training and overhead. It is the only effective way to grow through acquisition.”
– Tom Bucciarelli, Senior Vice President, First Tennessee Bank
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“CapitalStream provides the information and analytics to allow us to be more proactive in identifying risks in the portfolio. We continually monitor the portfolio with automated early warning triggers that alert us to potential risks using real time information compiled from information sources inside (DDA balances, NSF’s, etc.) and outside (Experian quarterly rescore) the bank. An added benefit is that we can quickly define and track additional potential risk conditions to allow us to adapt quickly to industry trends and new compliance requirements.”
– Ryan Marshall, Operations Manager, Commerce Bank
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"By blending CapitalStream's complete front office automation solution with today’s premier back office analytic solutions, we can take an application, gather all the required information, retrieve a score, make a decision, and respond instantly back to the customer. With this complete package we help small business lenders increase throughput, improve responsiveness and reduce risk."
– Simon Ledoux, Senior Manager, Business Market Development, National Bank of Canada
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"With the implementation of this system TCF Equipment Finance has a solid platform from which to continue building operational efficiencies and automation improvements to enhance our customers overall experiences with TCFEF. The completion of this project is consistent with our mission to continually develop and improve world class systems and processes."
– William Henak, EVP and COO, TCF Equipment Finance, Inc.
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“We now have a single system for processing loan requests and managing and generating documents. Document preparation time has been reduced by 50%. CapitalStream provides a centralized database so we have a “one stop shop” for all loan and relationship information. Streamlining our processes through automation means we spend less time on administrative tasks and more time and resources focusing on the areas most critical to our business including customer service, credit analysis and improving policies and compliance to reduce risk.”
– Donna Turner, Vice President Loan Processing, Central Bancshares
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“Configurability of the system by bank staff was a critical requirement for the selected platform, and where CapitalStream differentiated itself from the competition. With CapitalStream, we now have a single system to handle the underwriting, approval and monitoring of standard and complex loans.”
– Neal O’Hurley, Sr. Vice President & Chief Credit Officer, Boston Private Bank
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“Our goal when we started this project was to deepen relationships with our customers while improving the bank's overall operational efficiency. With CapitalStream’s automation and integration capabilities reducing the time spent on processing loans we are able to keep the focus on our most important asset, our customers.”
– Wlodek Kulawiak, CIO, American AgCredit
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