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CapitalStream Technology Enhancements Help Marlin Leasing Provide Improved Customer Service

CapitalStream provides Marlin Leasing the ability to give Vendors and Brokers greater control and tracking capabilities with FinanceCenter’s ApplyNow™ functionality


SEATTLE, WA–August 6, 2002
CapitalStream, a Seattle-based provider of patent pending, commercial finance automation technology for the finance service industry, today announced that Marlin Leasing Corporation is its first customer to use an enhanced version of ApplyNow, a specialized function of its FinanceCenter™ Technology. With the new enhanced version of ApplyNow, Marlin Leasing’s vendors and brokers will be able to check on and respond to the status of their transactions without having to go through the traditional manual channels. The result will be increased efficiency on both sides of the transaction.

FinanceCenter allows Marlin Leasing's vendor and broker partners to have their own ApplyNow links enabling the relationship of the customer to be owned, managed, and maintained by Marlin’s partners. Additionally, upon initial submission, the logon identification and password will allow the user to come back and create multiple quotes, submit multiple applications, and review a summary of the use’s origination activity, all leading to establishing a permanent relationship between the vendor and the user. This increased efficiency significantly improves customer service and user satisfaction.

"CapitalStream’s continued enhancement of their technology allows us to continue to grow our customer services," said Gary Shivers, president of Marlin Leasing Corp. "By providing our vendor and broker partners with greater control and tracking capabilities we truly are giving them the ability to better service and maintain their customer relationships."

Previously the ApplyNow link placed on Marlin Leasing's partners Web site allowed public users to submit a single business transaction online and receive a logon id and password to maintain communication and status between the user and Marlin Leasing, bypassing the vendor or broker.

"Marlin Leasing’s customers are now able to conduct business more quickly and efficiently," said Carole McCluskey, CapitalStream’s Vice President of Client Services and Sales. "By fully implementing the enhanced version of ApplyNow, Marlin is significantly empowering brokers and vendors throughout the transaction process which will lead to greater customer service."

About CapitalStream

Seattle-based CapitalStream automates and streamlines commercial finance processes for banks, finance companies, and manufacturers. CapitalStream – FinanceCenter™, a patent pending technology, reduces processing time, lowers costs, and enables companies to cost effectively take advantage of new business opportunities by automating manual processes for leases, loans, lines of credit, and credit cards. CapitalStream, an established industry leader for more than six years with deep knowledge about the inner workings of the financing world, has helped hundreds of financial organizations increase their competitiveness, customer service and profitability.

For more information about CapitalStream visit www.capitalstream.com or email us at info@CapitalStream.com.

About Marlin Leasing Corporation

Marlin is a nationwide provider of quality leasing programs to equipment vendors and their customers. Marlin’s unique origination platform provides service to over 50,000 customers from its regional offices in Denver Colorado, Atlanta, Georgia, and its headquarters in Mount Laurel, New Jersey. Contact Marline Leasing’s corporate headquarters at 1-888-479-9111 or at www.marlinleasing.com.

Contacts

Jennifer Fox
Capital Stream, Inc.
206-548-1651
jenniferf@capitalstream.com

Gary R. Shivers
Marlin Leasing Corp.
888-479-9111-ext.4105
gshivers@marlinleasing.com