- Capital Stream, Inc. (formerly System 1 Software) announced today that Fisher-Anderson, L.C., a business funding source headquartered in Des Moines, IA, has successfully employed the CapitalStream.com network to create an online dealspace for Fisher-Anderson’s lease broker customers. By private labeling CapitalStream.com with the name F-A Net, Fisher-Anderson created an instant e-commerce site where its customers submit funding applications and view their status, and where Fisher-Anderson performs credit checks, posts various lending programs, and better services its broker customers. Since its launch in February, F-A Net has processed more than $25 million in transaction volume.

Said Bob Fisher, president and CEO of Fisher-Anderson, "We knew that it was time to embrace a ‘click and mortar’ strategy in order to increase our agility in servicing our business partners and customers. However, creating our own site would have taken an enormous amount of internal resources. We have built a great relationship with CapitalStream through the use of their desktop business finance solutions, and knew the company could deliver an online solution for us with no hassle on our part."

CapitalStream.com enables Fisher-Anderson to manage all of its customer communications online, including policies, rates, newsletters and announcements. Fisher-Anderson’s customers, in turn, can fill-out online credit applications, which are automatically linked to the company’s tracking and credit scoring programs. Fisher-Anderson’s customers—business lease brokers—can then view the real-time status of their applications as they are being processed. To date, more than 41 lease brokers, representing between 25 and 30 small-to-medium ($5,000 to $75,000) lease deals a day, have embraced F-A Net as their preferred way to do business.

The initial goals of the private labeling of CapitalStream.com by Fisher-Anderson were two-fold: to decrease lease processing costs and time, and to increase deal flow. Both goals have exceeded expectations. Specifically:

• Credit approval time has decreased from four hours to one
• Transactions submitted per broker have increased by 25 percent
• Deal processing costs have declined by 10 percent
• Approval/submission ratios have improved by as much as 20 percent

"Using CapitalStream, Fisher-Anderson is able to strengthen its customer and partner relationships by providing the infrastructure and services to link them together," said Steven Campbell, CapitalStream president and CEO. "We offer Fisher-Anderson a pain-free way to take advantage of the Internet to both improve service to its customers and decrease costs."

Fisher-Anderson, L.C. is a privately held equipment leasing company and independent lessor. Located in Des Moines, Iowa, the company specializes in small ticket transactions from $5,000 to $150,000 across the continental United States. The company currently boasts four regional offices, nationwide, and a division in Columbia, SC devoted solely to the commercial vehicle market. Since its inception in early 1995, Fisher-Anderson has carved a niche for itself as a highly service oriented and progressive funding source. It is members of the following professional organizations: NAELB, UAEL & EAEL. .

Seattle-based CapitalStream offers end-to-end e-commerce marketplace solutions—including customer management tools, workflow automation and an online transaction network—for the global business finance market. The company’s e-commerce network, CapitalStream.com, provides an infrastructure for financing companies, manufacturers and B2B e-commerce firms to capture, grow and service customers. CapitalStream has been an established industry leader for five years, and in 1999, its 600 customers used CapitalStream products to facilitate $8.5 billion in transaction volume.

Jennifer Fox
Capital Stream, Inc.
206-548-1651
jenniferf@capitalstream.com

Scott Battishill
DDB Seattle
206-464-0197
scott.battishill@sea.ddb.com