Bank of America small business clients can now get an answer in seconds when applying for business credit cards online, thanks to a new agreement with CapitalStream.
Under the terms of this three-year service agreement, Bank of America will subscribe to CapitalStream’s automated online commercial finance transaction system. With two million small business customers, Bank of America is the leader in small business banking in the United States.
"Our goal is to provide clients with the online tools and resources to help manage their business more efficiently and effectively,” said Mike Anzenberger, channel strategy and development executive for Bank of America. “With the addition of the CapitalStream platform, our small business clients can get the quick access to information they need, making it easier to run their businesses."
In the first phase, small businesses using the Bank of America Business Center at www.bankofamerica.com can complete an online business credit card application and receive a response in less than a minute. In the future, Bank of America small business clients will be able to use the CapitalStream platform for automated equipment financing, business loans and lines of credit.
Said Stephen Campbell, president and CEO of CapitalStream, "From submitting customer applications all the way through to the approval process, Bank of America now has an online solution, without having to build it from the ground up. Our solution is the most complete, real-time way to conduct e-commerce with business customers."
Anzenberger added, "We were looking for a better, more efficient way to serve our small business customers’ credit needs, and CapitalStream had the solution that integrated with our front-end and credit management systems. It was fast to implement and it was very cost-effective."
Last year, Bank of America processed more than 250,000 small business credit applications. Bank of America is also the leader in online banking, with over 3 million customers and is adding an average of 130,000 new online customers per month.
One of the world’s leading financial services companies, Bank of America is committed to making banking work for customers like it never has before. Through innovative technologies and the ingenuity of its people, Bank of America provides individuals, small businesses and commercial, corporate and institutional clients across the United States and around the world new and better ways to manage their financial lives. The company enables customers to do their banking and investing whenever, wherever and however they choose through the nation's largest financial services network, including more than 4,400 domestic offices, 13,000 ATMs, as well as 38 international offices, a telephone banking network that handles more than a half billion calls a year and an Internet Web site that provides online access for more than 3 million customers, more than any other bank.
Bank of America stock (ticker: BAC) is listed on the New York, Pacific and London stock exchanges. The company’s Web site is www.bankofamerica.com. News, speeches and other corporate information may be found at www.bankofamerica.com/newsroom.
Seattle-based CapitalStream provides hosted e-commerce solutions for commercial financing, a $4 trillion global industry. The company provides infrastructure and tools that enable finance companies and manufacturers to create branded financing sites, tailor finance programs, build credit workflow, retrieve credit scores and content, and offer financing at the point of sale. CapitalStream, an established industry leader for more than five years with deep knowledge about the inner workings of the financing world, has helped several hundreds of financial organizations increase their competitiveness, customer service and profitability.
Jennifer Fox
Capital Stream, Inc.
206-548-1651
jenniferf@capitalstream.com
Lisa Geschke Sawyer
Parker LePla
206-625-1541
lisag@parkerlepla.com